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Which UPLOAD-RULES have to be followed?
- No files that are not allowed to be shared. (no illegal, pornographic or copyrighted
files)
- Number of downloads: Unlimited. We have files being downloaded more than 100.000
times.
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I have a slow upload- and/or download-speed! What can I do?
Our network-connections are far from being full. We always buy more bandwidth than
we really need in order to avoid bottle-necks. Neither uploading nor downloading
is limited! If you still have a slow upload-speed, try choosing a different network-path
for uploading your files.
Can I resume broken downloads?
Yes, but only if you own a SuperNova account. With a SuperNova account,
your requests are sent through more complex server-routines, which also support
download-accelerators. Those programs support resume of broken files and even segmented
downloads. This means, you can download the same file with many streams, resulting
in higher download-speed.
- Your system complaints about that I am already downloading files or that I have
already downloaded too much. But I did not download anything! Whats wrong there?
Our system checks your IP-address in order to count the downloads. If you are getting
this message and you really did not download anything, then you are using a proxy-server,
which is used by other people as well. Even if you have no proxy-server set up in
your configuration, there are many providers who force a transparent proxy-servers
between you and the net. If you do not believe us, go to other pages telling you
your IP-address (for example http://www.showip.com
) But what can you do? You have to disable this proxy-server. If you are not able
to disable the proxy-server, the only solution IS a Supernova account. Supernova
users are recognized by cookies, not by IP-address. Unfortunately we cannot disable
our IP-check, else people would download so much that we would have to close down
this service completely. I hope you understand our situation in this matter.
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I have purchased a Supernova account, but your system does not recognize me! Whats
wrong?
Please make sure you have enabled cookies on your system. Also make sure you do
not have software installed, which blocks sending of cookies. Some firewalls for
example like to do this. You do not HAVE to accept cookies, but you will have to
enter your login-data for every file you want to download, if you do not accept
cookies.
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Can I browse your big file-archive?
No. Not everyone wants his files to be seen by everyone. In order to protect privacy,
its absolutely impossible to get files, which URL's you do not know.
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Can I delete my uploaded files?
Sure you can! After your upload, you will get two links. The download-link, which
you give to everyone you want, and a delete-link, which you keep for yourself. Just
click on the delete-link and your file will be deleted immediately.
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How long are my files hosted?
No limit. Nevertheless even we have to clean up our drives from time to time, so
we will delete files that have not been accessed for 45 days or longer. SuperNova
users don't have to worry about this. We NEVER delete your files until you cancel
your membership.
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